Legal notice

Legal Notice

This Legal Notice provides company information, contact details, and clarification of INKCLAW’s registered entity, operating center, and warehouse and repair locations.

1. Company Information & Locations

United States — U.S. Registered Entity

INKCLAW LLC

30 N Gould St Ste N
Sheridan, WY 82801
United States

This address is provided as the registration address of INKCLAW LLC. It is not a manufacturing facility, shipping warehouse, or customer return center.

Hong Kong — Operating Center

Inkclaw Technology Limited

Flat/Rm A, 12/F, ZJ 300
300 Lockhart Road
Wan Chai, Hong Kong

China — Warehouse & Repair Center

INKCLAW Warehouse & Repair Center

Jiecheng Innovation R&D Park
No. 36 Zhaishan Road
Minhou High-tech Zone
Fuzhou, Fujian
China

Our warehouse, order fulfillment, and repair operations are based at this location. Please contact Customer Service before sending any product for return or repair.

2. Contact Information

Customer Service, Technical Support & Legal Inquiries
service@inkclaw.com

Orders, Payments & Shipping
orders@inkclaw.com

Artist Partnerships, Wholesale & Distribution
partnerships@inkclaw.com

WhatsApp — Messages Only
+86 185 5910 7107

When contacting us about an existing purchase, please include your order number and a brief description of your inquiry.

Privacy-related questions and requests may be sent to service@inkclaw.com. Please refer to our Privacy Policy for information about the handling of personal information.

3. Product Origin & Shipping Location

Unless otherwise stated on the individual product page, INKCLAW products are made in China, and orders placed through our online store are fulfilled and shipped from China.

The presence of a registered entity in the United States or an operating center in Hong Kong does not indicate that products are manufactured, stocked, or dispatched from those locations.

Please refer to the individual product page, our Shipping Policy, and our Holiday & Shipping Updates for processing times, delivery information, and announced dispatch changes.

Made in China · Ships from China

4. Returns, Warranty & Repairs

Please contact service@inkclaw.com before sending any product for return, inspection, warranty service, or repair.

Our Customer Service team will review your request and provide the appropriate receiving address and shipping instructions. Always confirm the receiving arrangements before dispatching your parcel.

Unless our team provides different instructions, authorized returns and repairs are handled through our Warehouse & Repair Center in Fuzhou, China.

Do not send products to the U.S. registration address or the Hong Kong operating center without specific instructions from our Customer Service team.

Return eligibility, warranty coverage, shipping responsibilities, and other applicable conditions are set out in our Refund Policy and warranty information. The procedures described here do not limit rights that cannot lawfully be excluded.

5. Website Content & Intellectual Property

Text, photographs, graphics, logos, product images, and other materials published on this website may be protected by copyright, trademark, design, or other intellectual property rights.

These rights remain with their respective owners. Except where permitted by applicable law or authorized by the relevant rights holder, such materials must not be reproduced, modified, distributed, or used commercially without permission.

The publication of product information or images does not itself grant permission to reproduce a protected product design.

For permissions, intellectual property inquiries, or concerns about website content, contact service@inkclaw.com.

6. Related Policies

This Legal Notice identifies our company locations and contact channels and explains the distinction between company registration, business operations, manufacturing origin, and order fulfillment.

For the terms applicable to website use, purchases, personal information, shipping, returns, and warranty service, please review our Terms of Service, Privacy Policy, Shipping Policy, Refund Policy, and applicable warranty information.

Nothing in this Legal Notice excludes or limits consumer rights, product warranties, or liabilities that cannot lawfully be excluded or limited.