Privacy policy

Our Commitment to Your Privacy

At Inkclaw, we believe that trust is built on transparency. This document outlines how your personal details are handled when you interact with our website, www.inkclaw.com (the “Site”). Whether you are simply browsing or completing a purchase, we want you to understand exactly what happens to the data you share and the data that is gathered automatically.

Information Gathered When You Browse

The moment you land on our Site, certain technical details are recognized by our systems to ensure everything displays and functions correctly. This includes specifics about the web browser you are using, your IP address, your time zone, and the cookies that are already present on your device. As you move through the Site, we also observe the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this entire set of data as “Device Information”.

To capture these details, we rely on a few standard technologies. Cookies are small data files placed on your device that often contain an anonymous unique identifier; you can learn more about them and how to disable them by visiting http://www.allaboutcookies.org. Log files record actions on the Site and collect data like your IP address, browser type, Internet service provider, and referring/exit pages. Additionally, electronic files known as web beacons, tags, and pixels help us record how you browse the Site.

Information You Provide at Checkout

When you make a purchase or attempt to make a purchase through the Site, we ask for the details necessary to complete the transaction. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We call this “Order Information”. Throughout this document, “Personal Information” refers to both Device Information and Order Information.

How Your Information Powers Your Order and Experience

The Order Information you submit is primarily used to fulfill your purchase. This involves processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Beyond the immediate transaction, we also use Order Information to communicate with you and to screen our orders for potential risk or fraud. When in line with the preferences you have shared with us, we may also use this information to provide you with information or advertising relating to our products or services.

Device Information plays a different but equally important role. It helps us screen for potential risk and fraud (in particular, your IP address) and allows us to improve and optimize our Site. This includes generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

Partners and Services That Help Us Operate

Running an online store requires collaboration with trusted third parties. We share your Personal Information with these partners to help us use it as described above. For example, Google Analytics helps us understand how our customers use the Site—you can read more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

There are also circumstances where we may need to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information, or to protect our rights.

Advertising and Your Choices

As mentioned, your Personal Information helps us deliver targeted advertisements or marketing communications that we believe may be of interest to you. You have full control over this experience. To opt-out of targeted advertising from specific platforms, you can use the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Control Over Your Data

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please reach out to our Privacy Compliance Officer using the details in the final section. We process your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or to pursue our legitimate business interests. Please also be aware that your information will be transferred outside of Europe, including to Canada and the United States.

How Long We Keep Your Information

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

Reaching Our Privacy Team

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at service@inkclaw.com.

Inkclaw
Contact Number: +86 18559107107(Text/Whatsapp)
Repair&Return Address: Room506, 5th Floor, No.5 HuaJianDaSha, Kejidong Road, GaoXin District, Fuzhou, Fujian, China

Re: Privacy Compliance Officer